Shipping & HandlingÂ
Due to the potential Canada Post service disruption, we’ve made adjustments to our delivery carriers, which impacts all remote and P.O. box addresses. Any remote and P.O. box orders placed after May 9 will be cancelled while we monitor the situation and determine next steps. Thank you for your understanding and patience during this time.
All other orders will be unaffected as we are working with alternative carriers that will reliably deliver to you.
We currently ship to all Canadian postal codes. Limited shipping options may be available in some areas. We may restrict shipping to certain addresses such as warehouses, freight forwarding/redirecting services and hotels. Shipping to the Unites States is not currently available.Â
After your order has been placed, you will receive an order confirmation email. Your order will be processed in our fulfillment center within 24-48 hours, subject to peak holiday periods. Once your order has shipped, you will receive a shipping confirmation email with a shipment tracking number. If you are a registered user, you may also log in to your account to review the status of your current and past orders.Â
Shipping Options
All shipments will be delivered by the courier stated on your shipping confirmation email. Once your order has shipped, you can track your shipment via the courier's website. Delivery standard begins once the courier has processed the parcel at their facility.
Free shipping on orders $50+
Standard: $3.99 (plus applicable taxes), estimated delivery within 4-7 business days*
Please note: as of January 23, 2023 express shipping is no longer available for online orders.
*Delivery times are subject to parcel destination.
Track Status
Your tracking number may take 2-3 days to update online after the initial scan is completed by the courier for all provinces excluding ON, QC, NU, YT and NWT.Â
Shipping Restrictions
We reserve the right to restrict delivery to certain remote locations. At this time, we are not able to split an order into multiple shipping destinations.
Taxes
All taxes will be applied subject to federal and provincial tax legislation. For more information, visit our Terms of Use.Â
Loblaws Inc. tax registration numbers are:Â
GST/HST registration 122235922 RT0001Â
QST registration 1010070330 TQ0002Â
For all other inquiries regarding your order, please contact customer service through our Contact Us page or by phone at1-855-322-2522.Â